okkbd Privacy Policy

Introduction

okkbd ("we", "us", or "our") operates the online gaming and sports betting platform accessible at okkbd.pro. This Privacy Policy explains what personal information we collect from you, how we use it, and the choices you have regarding your data. By accessing or using our platform, you acknowledge that you have read and understood this policy.

This policy applies to all users of okkbd, including players located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and throughout Bangladesh. We process personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, and security. Our platform is strictly for adults aged 21 and above.

Information We Collect

To provide you with a safe, personalised, and fully functional gaming experience, okkbd collects several categories of personal information when you register, make deposits or withdrawals, play games, or contact our support team. The types of data we may collect include:

• Identity information: full name, date of birth, nationality, and a government-issued identification document for verification purposes.
• Contact information: email address, phone number, and residential address (city/district in Bangladesh, such as Dhaka or Chittagong).
• Financial information: transaction amounts, payment method references (such as a bKash or Nagad mobile number used for a deposit), and transaction history. We do not store full card numbers or mobile banking PINs.
• Technical information: IP address, browser type and version, device type, operating system, session duration, pages visited, and game activity logs.
• Communication records: any messages, emails, or chat transcripts exchanged between you and our customer support team.

We only collect personal information that is necessary, relevant, and proportionate to the purposes described in this policy. Where possible, we collect data directly from you rather than from third-party sources.

How We Use Your Information

The personal information we collect is used exclusively for legitimate operational, security, and compliance purposes. Specifically, okkbd uses your data to:

• Create and manage your player account, process registrations, and verify your identity in line with responsible gaming and anti-fraud requirements.
• Process deposits and withdrawals through your preferred payment method, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintain accurate financial records.
• Provide and improve our gaming services, including live casino games, cricket betting markets, slot machines, and crash games, and to personalise your experience on the platform.
• Send you relevant account notifications, promotional communications (where you have opted in), and important updates about changes to our terms, privacy policy, or platform functionality.
• Detect, investigate, and prevent fraudulent transactions, unauthorised access, money laundering, and any other activities that may violate our Terms & Conditions or applicable law.
• Comply with applicable legal and regulatory obligations, including age verification requirements (21+ only), responsible gaming obligations, and any lawful requests from regulatory or law enforcement authorities.

Data Sharing and Disclosure

okkbd does not sell, rent, or trade your personal information to unaffiliated third parties. We may share your data only in the following limited and controlled circumstances:

• Service providers and payment processors: We share relevant information with trusted payment partners (such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard) and technology service providers that support the operation of our platform. These parties are bound by confidentiality agreements and may only use your data for the specific purpose for which it was shared.
• Legal and regulatory obligations: We may disclose your personal data to competent authorities, courts, or government agencies when required to do so by law, court order, or legitimate regulatory request. We will notify you of any such disclosure where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial portion of okkbd's assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

We do not share your personal information with advertisers, data brokers, or any third party for independent marketing or profiling purposes.

Cookies and Tracking Technologies

okkbd uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your browser or device that help us recognise you on return visits, maintain your session, understand how you navigate the site, and deliver a more consistent experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the okkbd platform, including your ability to log in or maintain an active game session. We do not use tracking cookies for the purpose of selling your data to third-party advertisers.

How Long We Keep Your Data

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this policy. In practice, this means we retain account and identity data for a minimum of five years following account closure, in order to comply with financial recordkeeping obligations and anti-money-laundering requirements.

Transaction records and game logs may be retained for up to seven years for audit and compliance purposes. Once the retention period expires and there is no legal or legitimate business reason to retain the data, we securely delete or anonymise it so that it can no longer be associated with you.

Security of Your Data

okkbd implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive account information, strict role-based access controls limiting internal staff access, regular security assessments, and automated systems for detecting unusual account activity or login attempts.

While we take all reasonable precautions to secure your data, no online platform can guarantee absolute security. You also play an important role in keeping your account safe: use a strong, unique password, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect any unauthorised access to your account.

Your Rights Regarding Your Personal Data

As a user of the okkbd platform, you have a number of rights with respect to the personal data we hold about you. You may exercise these rights at any time by contacting us at [email protected]. Your rights include:

• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to object: You have the right to object to the use of your personal data for direct marketing purposes or in circumstances where we are processing it based on our legitimate interests.
• Right to withdraw consent: Where we process your personal data on the basis of your consent (for example, for receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal.

We will respond to all valid data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to ensure the security of your account and data.

Third-Party Services and Links

The okkbd platform integrates with third-party payment processors, game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), and technology infrastructure partners. Each of these third-party providers operates under their own privacy policy and data processing terms, which govern how they handle the data that passes through their systems in connection with your use of okkbd.

okkbd is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with our platform. We select our partners carefully and require them to maintain appropriate data security standards.

Age Restriction and Minor Protection

okkbd is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. During registration, we require age verification to confirm that all players are 21 years of age or older. If we become aware that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe their child may have accessed the okkbd platform are encouraged to contact us immediately at [email protected].

Changes to This Privacy Policy

okkbd reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable legal obligations. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or by a prominent notice on the platform.

Your continued use of the okkbd platform after any changes to this Privacy Policy take effect will constitute your acceptance of the revised policy. We recommend that you review this page periodically to stay informed about how we protect your information.

Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okkbd handles your personal data, please reach out to our dedicated support team. We are available around the clock to assist you.